First, our technician inspects your chimney system from top to bottom. We check for creosote buildup, structural damage, and blockages that could cause problems. Next comes the actual cleaning. Using professional-grade brushes and vacuum systems, we remove all creosote, soot, and debris from your chimney liner. This includes cleaning the smoke shelf and removing any animal nests or leaves. Finally, we provide a detailed report of what was found and cleaned. If any repairs are needed, you’ll get a clear explanation of the issue and your options. No surprises, no pressure – just honest information to help you make the right decision.