Frequently Asked Questions

Clear Answers to Help You Understand Our Services and Processes

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General Service

At least once a year, preferably before the start of the heating season. However, the frequency of cleaning may vary depending on the type of fireplace or stove you have.

A professional chimney cleaning service typically includes a visual inspection of the chimney and flue, removal of creosote and debris from the chimney, and cleaning of the fireplace or stove.

You should clear the area around the fireplace or stove of any flammable materials and remove any decorative items or furnishings from the area.

The length of time it takes to clean a chimney can vary, but it typically takes between 30 minutes and several hours, depending on the size and condition of the chimney.
While it is possible to clean your own chimney, it can be a dirty and potentially dangerous job. It is recommended that you hire a professional chimney sweep to ensure that the job is done safely and properly.

Dryer Vent Cleaning

Regular dryer vent cleaning is crucial to prevent lint buildup, which can cause dryer fires. It also helps improve dryer efficiency, reducing drying times and energy costs, and prolongs the lifespan of your dryer.

It’s recommended to have your dryer vents cleaned at least once a year, or more frequently if you use your dryer heavily or notice longer drying times, as this may indicate a clog.

Signs include longer drying times, excess lint around the dryer, a burning smell during operation, and the dryer or clothes feeling unusually hot after a cycle.

Air Duct Cleaning

Air duct cleaning removes dust, allergens, mold spores, and other pollutants that circulate through your HVAC system, ensuring cleaner, healthier air for your home or business.

Commercial air ducts should be cleaned every 3 to 5 years, but high-traffic businesses like gyms, restaurants, and animal hospitals may need more frequent cleanings to maintain optimal air quality.

Yes, removing debris and buildup from your ducts allows air to flow more freely, reducing strain on your HVAC system and potentially lowering your energy bills.

Chimney Services

It’s recommended to have your chimney inspected and cleaned annually, especially if you use your fireplace frequently. Regular maintenance helps prevent fire hazards and ensures safe operation.

Common signs include cracked or missing bricks, a leaning chimney, water leaks inside your home, or smoke backing up into your living space. These issues should be addressed immediately to avoid safety risks.

Chimney sweeping removes creosote buildup, which is highly flammable and can lead to chimney fires. Regular sweeping also improves air flow and helps your fireplace function efficiently.

Fireplace Services

We provide repairs for gas and electric fireplaces, including fixing faulty pilot lights, clogged burners, heating element failures, and blower motor issues to ensure your fireplace operates safely and efficiently.

Regularly inspect and clean the glass doors, check for proper ventilation, and ensure the pilot light is functioning. Schedule annual professional maintenance to address any deeper issues and keep your fireplace safe.

Yes, we offer professional installation and replacement services for both gas and electric fireplaces, ensuring your home has a safe, energy-efficient source of warmth and ambiance.